 |
Secrets of Top-Class Business Process DesignExtract: The alchemy of successful business process design and redesign is explained, and consists of: · aiming for radically improved business processes that eliminate delays, errors, duplications – and are customer-facing · putting people first · involving those who actually do the work in the design process (using the laboratory methodology) · using new processes and their measurement to break down inter-departmental silos You do not have access to view the full article. Register Now for a once off lifetime membership - to access our eBook & eWorkBook downloads, articles, metaphors, audio feeds, newsletters, self assessment tools and more. |
|