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  1. Deep Story-listening for Marketing Effectiveness
    This article, first published in ETDonline, answers the question ‘Why deep story - listening?’ and shows that story-listening makes for better relationships and better marketing. It begins: In 1869 Lucy Lloyd recorded Bushman Kabbo’s description of storytelling: “I must first sit a little, listen, watching for a story I want to hear, I sit waiting for it, that it may float into my ear.” Story te ...read full article

  2. Why make use of story in business life?
    Stories raise awareness, stimulate thinking, facilitate leadership, offer flexibility and possibility, nurture and engage. The telling of a story provides us with the opportunity to own and take charge of our own stories, beliefs, values and knowledge and share these confidently with others. A professor and an old peasant woman are discussing how it is that the world is held up in space and do ...read full article

  3. Stories for training excellence
    Published in Human Capital Review. Stories have much in common with training, and have great value in engaging, conveying insight, residing in memory, stimulating action. Trainers could adopt a much wider use of story and in the process the motto of Peter Shaffer’s wonderful story-telling character Miss Lettuce Duffet: “Enlarge! Enliven! Enlighten!” This article explores: • the magic of story t ...read full article

  4. Leadership Lessons from leadership stories: Crossing the Alps
    2 millenniums ago, in a time of uncertainty about the future of the Mediterranean world, Hannibal of Carthage (present day Tunisia) led an army from Spain, across the Pyrenees, across the Alps, in order to invade Rome. Possibly the greatest military undertaking ever, his contingent of 30 000 or more men and about 40 elephants had to contend with landslides, snow storms, hostile barbarian attacks, ...read full article

  5. Engaging employees through story
    A bus driver taking a group of elderly citizens on an outing was amazed at how well they treated him. They regularly offered him peanuts to eat during the journey – his favourite. As he dropped them off after the outing, he said, “That was uncommonly good treatment. Thank you” “Oh, absolutely no trouble” a spokesperson replied, “You see, most of us have false teeth. We can only suck the chocola ...read full article

  6. Customer Service : Of saxophones, robots and waiting lines
    Of Saxophones, Robots and Queues: using stories to build customer service superiority. We have found in our work with corporations that the medium of story is the way to open up meaningful conversations about making service improvement along the service-profit-chain and that the process short-cuts lengthy, difficult implementation. Customer service is about technology, business processes and p ...read full article

  7. The power of story - telling and story listening in business
    An extract from this article, which describes the contents of The Halo and the Noose book: Insights include how stories: •open troubled organizations to lateral thinking, and to imaginative solutions. •invoke a new kind of leadership because they hold multiple meanings. •are open-ended. •raise awareness - the emotional, social and spiritual IQ of a company. •offer a c ...read full article

  8. Working Teams, Teamwork stories
    We live in an age where talented individuals are much sort after by organizations and where tensions are created by increasing workplace diversity, and so the ongoing business - success imperative for high-performing teams is eluding many. It is timely to revisit the basics of dynamic teams that achieve, and the Katzenbach/ Smith model is an excellent startpoint.1 They maintain that team performa ...read full article

  9. A story about story: How to navigate the business through stormy seas
    This article appeared in Facts & Fiction UK, and is posted by the Institute of Management Consultants on their thought-leader web site. The corporate world is sailing through stormy seas, facing waves of change. There are more challenges, more stresses, less time. The article addresses the ways in which mindfulness, imagination and story can help our navigation. Mindfulness can help us to shed p ...read full article

  10. Knowledge Management and Stories
    An article published on the IMCSA Thought-Leader site for management consultants. In many ways KM is about story. Knowledge Management (KM) is how organizations make best use of their intellectual assets. Using their technology, processes and people they dredge for knowledge (sometimes very subjective, tacit and hard to articulate) and spread insights and experience to where it counts and can be a ...read full article

  11. Story Resources for HR practitioners
    An article on how story relates to top HR strategies. Two extracts: “A theory fast gaining popularity is that of Eddie Obeng’s World After Midnight, which argues that because our rate of learning is falling behind the rate of change, unlearning of old paradigms and the adoption of new paradigms and rules are needed to overcome our inherent frailties and blind spots”. “We are all immerse ...read full article

  12. Chasing Charisma
    “The minute you walked in the joint I could see you were a man of distinction…….…” Shirley Bassey There is always, in a room, around a table, at an event, an impressive person endowed with the ability to attract and influence others. Win their hearts and minds, seemingly effortlessly. Human Resource practitioners have been for some time debating this elusive thing called charisma. How does ...read full article

  13. Story and the Unconscious
    How do the concepts of the individual psyche, the collective unconscious, story, mindfulness, imagination and business challenges fit together – and why is this fit important? Imagine a number of wells filled with water. These wells represent the personal unconscious. Deep in the earth these wells draw from a common aquifer that feeds them all. This underground source represents the collective ...read full article

  14. Graham's Story
    Life has its random ups and downs, surprise turns, cycles. Graham’s has been no different. He shares: · EARLY YEARS The kettle, Bookworm escape, The music lesson · ADULTHOOD And the winner is………, Work, Family, Study, Church and Search, Consulting, Set-backs · MELLOW YEARS · DOTE - AGE ...read full article

  15. Stories to ring the changes
    Published in Human Capital Review and selected by Knowledge Resources to feature in their book "Managing Change in Organisations', Edited by Johan Herholdt, the article shows how stories work during times of change and transition – covering: · Stories offer a context for change. · Stories engage. · Stories raise awareness. · Stories open troubled organizations to lateral th ...read full article

  16. A forest reborn, and the business of story telling
    Doug Lipman’s contribution tells of a journey from eco-tragedy to eco-triumph and seven lessons that story tellers can learn from this. Visit http://www.storydynamics.com ...read full article

  17. Stories are for children
    Stories work at multiple levels for adults and for the child within. A brief extract taken from this article: Scientists are beginning to catch up with what societies and parents have intuitively always known, for example that “stories have such a powerful and universal appeal that the neurological roots of both telling tales and enjoying them are probably tied to crucial parts of our social c ...read full article

  18. Secrets of Top-Class Business Process Design
    The alchemy of successful business process design and redesign is explained, and consists of: · aiming for radically improved business processes that eliminate delays, errors, duplications – and are customer-facing · putting people first · involving those who actually do the work in the design process (using the laboratory methodology) · using new proces ...read full article

  19. The Stone that Resists Fire: Warming the Corporate Soul - corporate governance principles
    Most corporations espouse good corporate governance, ethics and values. Few have entrenched these so that they are lived spontaneously and consistently. Take integrity for example. It is seen to be very necessary, yet a prevalent notion amongst leaders and managers is that displaying integrity or doing what is right for the business, are sometimes in conflict. It’s ‘either/or’ instead of ‘and/both ...read full article

  20. Trees, Words and Work: towards an ecology with metaphor pointing the way
    About tree metaphors, word eco-systems, and work symbolism – a thought-piece that starts with a quote: “A man is a bundle of relations, a knot of roots, whose flower and fruitage is the world”. (Ralph W. Emerson) and ends with a question: How does the Emerson quote that prefaces this article apply to you and your working environment, both what is above and below the ground in that eco-system? Grah ...read full article

  21. Dorian: A story about a story teller
    Dorian’s life and story-telling life – Dorian speaks of many things. Of how he fell into stories, school days, musical appreciation, relationships, falling into a vocation, Life Line counselling times, achieving a PH.D in Literature, opting out of a Professorship, following a passion for working in imagination and creativity……………. ...read full article

  22. Therapeutic value of silence
    Author Reverend Peter Fox is the Spiritual Director at St Luke’s Hospice in Cape Town, where he has led a team of volunteers in the spiritual accompaniment of the dying for the past 15 years. He has a diploma in Psychoanalytical Psychotherapy and is a Board Member of South African College of Applied Psychology, having lectured for them in Grief and Loss since 1998. He is the co -author of Dying : ...read full article

  23. Coping with the loss of a loved one
    We can cope with power outages and the lights going out; we can cope with the interest rate going up; we can cope with water restrictions. But the death of someone we love is often an overwhelming experience. One that leaves us feeling devastated and shattered emotionally. Unable to cope. St Luke’s Hospice Spiritual Director, Peter Fox, outlines the grief process, and provides sound advice, enc ...read full article

  24. Language,Truth and Logic
    Author Ralph Windle is known as The Poet Laureate of the Boardroom (coined by the Financial Times for his long weekly series in the FT and Harvard Business Review). His books include The Bottom Line: A Book of Boardroom Ballads, The Ultimate Guide to the Organisation, and The Poetry of Business Life. He runs www.creativevaluenetwork.com Here Ralph delves into the elusive nature of language ...read full article

  25. Story of The Hero's journey
    “A hero ventures forth from the world of common day into a region of supernatural wonder: fabulous forces are …encountered and a decisive victory… won: the hero comes back from this mysterious adventure with the power to bestow boons on his fellow man”. (Joseph Campbell) As individuals or in groups, our lives, life stages and passages, transitions and events are all journeys. Journeys in w ...read full article

  26. Mindfulness, Mindset, Meaning & 'Magination (Dynamic Future Creation through Story)
    How meaning, mindfulness, mindset and ‘magination can carry business to new heights. Our business intervention process (Grador) makes use of a comprehensive menu of tools, techniques and approaches, strongly underpinned by story and the attributes of mindfulness and imagination. Typically, the course of the intervention journey is project initiation, excitement, early disillusionment, shad ...read full article

  27. Hiking and story
    The Whale Trail is named after the over 100 Southern Rights that return each year to mate and calve in the Indian Ocean waters alongside the De Hoop Nature Reserve. The reserve is some 4 hours outside of Cape Town, and the 5 day slack-pack hike covers 55kms over 5 days. Mainly coastal, the highest point is 611m. Along the way are clear tidal pools with abundant marine life, unique flora, birdlife, ...read full article

  28. An Introduction to Deeper Mindfulness for Better Work Performance
    Published in Training Zone and Civil Engineering magazines. The world of business is increasingly becoming a world of busyness. Frenetic activity, the constant chasing of deadlines, more and more challenges from more and more sources - for many it’s what the Red Queen told Alice: “It takes all the running you can do, to keep in the same place. If you want to get somewhere else, you must run at le ...read full article

  29. Tapestry of Our Memories
    Visiting our memories with kindness. An address given by Peter Fox, Spiritual Director of St Luke’s Hospice in Cape Town during a pre-Christmas tree – lighting ceremony. If we are being rushed, distracted, distressed and pressured, our memories are not easily accessed. They blur in our consciousness and become opaque. So tonight, find a stillness within even as the carols are sung. Memories ...read full article

  30. A Poem as a Story
    We devote a full chapter of our e-Workbook Story Matters @ Work to poetry. Friend and business connection Ralph Windle wrote the first ever international anthology of business verse: ‘The Poetry of Business Life’. Stories hide in poems. There are narrative poems that tell of a sequenced event in time and space – a ‘what happened next’ story. Other poems offer descriptions or insights into emotion ...read full article

  31. Performance through Innovation – a model that works
    Published in Management Today Journal. A model of leveraging the factors promoting creativity, and using proven techniques, in order to be innovative with products, services, processes, technology. The explanation follows this path: • Jumping Out of the Groove • Capturing the Elements of Creative Thinking? • Using the right tools and techniques to infuse these elements into our work environmen ...read full article

  32. Donkey Tales
    A fun essay on what we can learn from the humble donkey, including a story called The Last Burro, from Baxter Black’s book: A Cowful of Cowboy Poetry. Baxter may be visited on http://www.baxterblack.com ...read full article

  33. Midrash and the Imagination: Fleshing out the Bones of a Story
    Many traditions such as the Jewish midrash, honour the imagination. Midrash involves putting flesh on the bones. Re-telling a story, filling in the gaps in order to expand, and supplying details that are not recorded. Being part of, living a story, and seeing with different eyes. This allows for different interpretations of meaning and personal revelations and insights. Doing a midrash exercis ...read full article

  34. Christ and the Buddha Meet
    A contemplation of an icon by Brother Richard Maidwell of Cape Town: Christ and The Buddha meet. Questions posed are “What do these seemingly opposite religions have in common?”, “What are the possibilities that may be invoked when Christianity meets Buddhism?”, “Could their meeting spark the evolution of a new consciousness throughout the world, and take us to a new awareness of our humanity and ...read full article

  35. Black and White Swans, Black and White Stones: can scenario planning take account of an unpredictable, tumultuous future?
    Published in Management Today, selected by Knowledge Resources for their book "People Management Strategy in Organisations', and appearing on www.thought-leader.co.za, an article that poses and then begins to answer the question: “Can traditional scenario planning take account of unexpected, catastrophic events?” After considering the role and usefulness of scenario planning in business, the arti ...read full article

  36. Balancing the brain, balancing the Word
    “Every brain has a story”, writes Jill Bolte - Taylor, a prominent neuro-anatomist, whose left lobe was flooded during a stroke in her middle thirties. In My Stroke of Insight, she tells the story from the inside. As blood flowed from the burst arteries, she could name the left brain functions as they closed down. She came to an understanding of the gifts of both the left – that logical mathemati ...read full article

  37. Hearing God Thinking: Journeying Towards the New World of Work
    Keith Coats who contributed this thought-provoking article is the author of ‘Everything I know about leadership I learnt from the kids’ (Penguin) and has been at the heart of the global leadership conversation for over 15 years in an array of settings, has consulted, presented and taught in countries including China, Russia, the United States, Sweden, Austria, Vietnam, the United Kingdom and Namib ...read full article

  38. Tell to Win and Win and Win:
    Written with Terrence Gargiulo and published in Management Today Journal and Human Capital Review. Stories engage, capture interest. A disquieting trend however is that, as they become more and more used, there is an increasing focus on ‘telling to win’ – that is, to persuade, sell, convince, manipulate. Thus there is a danger of stories being misused, even abused. We believe they should be used ...read full article

  39. The Lion and the Ostrich – A Bushmen Story
    After spending a week in the Kalahari desert and encountering a group of bushmen, I wrote this article. Are they an ‘endangered people’ or highly adaptable? Through what lenses do we view them? A traditional bushman story carries one of their key values. ...read full article

  40. The Psychological Power of Storytelling
    Pamela Rutledge on how we connect and thrive through emerging trans-media technologies, and psychological reasons why stories are so powerful. After reading this article you will be convinced that storytelling is a skill worth learning. (Visit http://www.athinklab.com : seeding innovation by learning to see) ...read full article

  41. The Seven Habits of Highly Happy Writers
    Writing is the easist of arts. By reframing our view of our writing ability, adopting the right habits and following the 'creating to editing' process, we can write engagingly. An article for all business writers ...read full article

  42. Let Your 'No' be 'No'
    Most of us find ourselves saying 'yes' when we would really rather say 'no'. We do this because of our own needs, and in response to presuure from others - at home, socially and in the workplace. This article examines this phenomenon and gives guidance on how to improve our lives by saying 'no' when this is appropriate. How to communicate our 'no' assertively. ...read full article

  43. The Orchestra as a Metaphor for Business
    An article contributed by former Conductor Laureate and Composer-in-Residence for the Johannesburg Philharmonic Orchestra, Michael Hankinson. The first of a series, each addressing a particular metaphor, the article takes a look at the orchestra itself as a business, leadership, teamwork,vision and execution to result in successful service delivery. Workshops are available which include a visit to ...read full article

  44. The Mote and Beam: stories, observation and judgment
    This article examines the nature of judgment, its positive and negative connotations. Judging others. Judging ourselves. Judgment stories that carry wisdom for us. In story - irony, paradox and ambiguity, the three sisters that enrich our life stories, are ever-present in almost every situation............... ...read full article

  45. The question is.................
    At work, in our families, socially: What are the right questions to ask? How should they be asked? The art and discipline of questions ...read full article

  46. The Brain and Branding: build a better brand, boost your bottom line
    The brain - primitive and developed, left and right hemispheres, conscious and unconscious.......and a look at depth marketing and how savvy corporations forge emotional connections, and include the story element to do this ...read full article

  47. The Untapped Potential of Story in a Corporate Context
    Story is penetrating corporate activity to varying degrees in different functions and at different levels. we examine the state of play, offer a rank order of used applications, point to fruitful untapped areas that have bottom-line impact, and advocate the instilling of a corporate-story-culture that takes a careful and deep approach to story. ...read full article

  48. Selecting the right external story practitioner
    In the 1980s and 1990s the management consulting profession came into disrepute as a result of instances of dubious practices, exhorbitant pricing, failing to deliver on promises. As the story movement grows exponentially and there is more and more band-wagoning, will a similar backlash occur, another boom and bust? At this time it is of paramount importance for corporations venturing into story, ...read full article

  49. Creating Synergy through Personal Stories
    In an appealing article Saskia Tjepkema demonstrates very practical ways of eliciting anecdotes and stories in order to address complex situations in the workplace, and arrive at solutions that foster learning and better performance ...read full article

  50. Like Water is Story
    In her article Sue Hollingsworth,Co-Director of the International School of Storytelling and Co-Founder of the Centre for Narrative Leadership lifts the veil off corporate story telling and listening, pointing out that "Stories are like water. They allow us to reflect, to playfully imagine, to become mobile in our thinking. They bring things back to life. They also demand they we engage our powers ...read full article

  51. Collectively Making Sense of Business Situations and Issues
    An examination of sense-making and how it works, the role of narrative, anecdote and metaphor, and an exploration of the frameworks developed by Dave Snowden (Cynefin) and Cynthia Kurtz (Confluence Sense-Making and Participative Narrative Inquiry) ...read full article

  52. Story time: when is an organisation ready to work in story?
    A look at when an organisation is ready to use story. Factors considered are timing, discarding of entrenched (negative) positions, change weariness, embracing both the emotional and the rational. Thoughts are offered on finding a good reason, where to start,what to do. Then selecting the external practitioner and reaping the benefits. ...read full article

  53. Story telling advice for the Intervention Phase of Participative Narrative Inquiry
    We answer questions posed by Cynthia Kurtz, one of the originators of the Cynefin Sense-making framework and who is evolving her Confluence Sense-making Framework, including the process of Participative Narrative Inquiry (PNI). The questions seek story telling advice regarding the intervention phase of Participative Narrative Inquiry, and form a part of her preparation for a forthcoming book. ...read full article

  54. Stories Matter: how to power-up your activism
    Thaler Pekar, a leading authority on organisational narrative talks about the imprtance of story to activists and organisations. She tells how shared personal stories convey information, and make connections at the rational and emotional levels. This article first appeared in On The Issues, a progressive, quarterly feminist magazine. ...read full article

  55. Using Stories to Increase Sales at Pfizer
    Nigel Edwards, Communication Director for a business unit of Pfizer, Inc. with responsibility for Europe and Canada, tells how “anecdote circles” led to an engaged sales force and improved business results - collecting, analyzing, interpreting and taking action to which people were committed ...read full article

  56. A conversation - starter: younger members needed
    We recently carried out an intervention at a well known service club. Their membership had declined over the years to 40, with active membership at about 15. Average age was 75. Their challenge was to transform into a vibrant,growing club, active and relevant in the community, which incorporated the infusion of new, younger members. This article is based on a conversation-starter used during the i ...read full article

  57. Testing, One, Two: how do I know they're listening?
    Kendall Haven, a former senior researcher is a story strategist, consultant, workshop facilitator and master story teller. In this illuminating article he explains what engagement is and how to monitor it, reveals that the American Military has adopted stories,points out that 'a great mass of quantitative, rigorous research positively and unequivocally substantiates the value of story structure an ...read full article

  58. Things are not as they should be............
    Occupy Wall Street, The Arab Spring, riots and protest all over. This article deals with complaint and protest. Should we complain? How much? How vociferous? ...read full article

  59. Hypnotic Story
    We explore ways in which storytellers can apply techniques in order to deepen story-trance-mode; and discuss the ethics related to their application. ...read full article

  60. The scent of a story
    Stories invoke the senses and smell is the least understood - the ugly duckling of the senses. Yet smell impacts on emotions, memory, relationships. Plays a role in the workplace, the marketplace, our well-being. Smell can lead us to 'source'. ...read full article

  61. The Holy Grail Myth, the French Connection, and the Path to our Emerging Future
    Part of being human means inhabiting the cognitive arena, and living our myths or large encompassing stories. The Holy Grail myth informs much of our professional and personal lives. can we - corporation or individual - find it? ...read full article

  62. Ashley's Story: a tale of courage and humanity
    This isn't a business story, but an inspiring story about a young life of service. I came across it when doing some consulting work for Rotary.Help to continue the work that she started ...read full article

  63. Bereavement Companionship
    Peter Fox, Spiritual Director at St Luke's Hospice, gives sage advice on comforting the bereaved; and on moving on after your own mourning ...read full article

  64. The Ripening of the Olive: a new metaphor for responsible capitalism
    The corporate world needs a new metaphor. A metaphor that attracts more attention to what Prof Francisco Szekely and Heidi Strebel of IMD Business School refer to in this way: “Perhaps the biggest challenge for the 21st century is how to build a sustainable society”. The Ripening of the Olive is a springboard metaphor encouraging business to embrace people/planet/profit integration, to go further ...read full article

  65. An Ubuntu Girl Dreams
    Story-catcher Sonja Kruse travelled throughout South Africa and rediscovered the meaning of ubuntu. Her dream is to be continued.............. ...read full article

  66. In the Round: Some Reflections on Story Circles
    Circles are symbolic of the infinite, eternal, of cycles and unity. Story circles have existed for ages. Modern forms include cafe table conversations and anecdote circles. ...read full article

  67. Other People's Stories: moving from the threat of difference to the power of difference
    The world is becoming more culturally diverse. We may focus on the negative or positive aspects of difference. What do we choose? Published by Human Capital Review ...read full article

  68. The Difficult Subject of Life Threatening Illness
    Regular contributor Peter Fox of St Luke's Hospice provides food for thought. He may be contacted at foxes@icon.co.za ...read full article

  69. LESSONS FROM SHREK
    Jonathan Marin, Australian performance coach, gives career and business lessons from Shrek ...read full article

  70. Powerful and Persuasive Business Presentations with Purpose, Passion and Panache
    How to prepare and deliver super-effective business and academic presentations and talks that make a difference ...read full article

  71. Something Startling This Way Comes
    Jeffrey Davis: "Wonder, this discreet emotion that continuously opens us up to new cognitive experiences, stands as among the most ubiquitous emotions we can experience in times of radical change ....." ...read full article

  72. The Gap In Between: building rapport through story
    Part of a Management Today series on the 'How to' of story in the workplace. An examination of rapport. ...read full article

  73. Listening with the Ear in the Chest
    Listening attentively is a strategic weapon, overcoming blockages so that we listen AND hear is an imperative. Commissioned by Management Today journal ...read full article

  74. The Right Tale for the Right Ear: Choosing Your Stories
    Stories abound. Our principles for selecting just the right story for a particular purpose: know your audience, know your motive, trust your intuition, be aware of illusions, only tell it if you love it ...read full article

  75. I Am Different, Don't Hold That Against Me
    Workplaces are quickly becoming more diverse. Many pay lip service. Few embrace the harnessing of diversity to best effect. ...read full article

  76. FROM VALUES TO VIRTUES: Living with purpose, meaning and flow. A concept whos time has come
    The secrets to deciding (the 'easy' part), embracing and spontaneously living (the hard' part) shared values in your organisation....... Too often organisations list threshold values, miss the important ones. And make the huge mistake of not converting values into character virtues -which really count ...read full article

  77. What Story are You Telling?
    Stephen Farah introduces a valuable exercise. Why do we choose the story we tell about ourselves, and how may we reframe our story - working with four archetypes? ...read full article

  78. How to Recognise a Story ...... And Why it Matters
    Used with permission from Juliet Bruce PhD, a short, punchy article in which she explains how stories arrive, and what happens when the story takes over ... ...read full article

  79. If only we had listened
    “If Only We Had Listened” deals with a complex, important and strategic subject: where organisations who use narrative, and where narrative practitioners who consult to, advise and coach these organisations, could be placing their emphasis for optimum effect. ...read full article

  80. INNOVATION EXAMPLES: how the chain reaction of imagination, story and innovation works for us
    Imagination precedes innovation. Story feeds imagination and feeds off imagination. When Bran Ferrin “looked for unifying characteristics in the great inventions of history, he observed that 'every time something came along that did a better job of story-telling… it fundamentally changed the course of civilisation and was permanent'”. The article contains many innovation examples ...read full article

  81. The Thrill of the Kill
    Someone sent me this picture. It pressed a few buttons......... ...read full article

  82. “A piece of the furniture” The story of Skroplap
    Who do we take for granted in our organisations? Where might exceptional value be found if we look beyond the surface? ...read full article

  83. Healing, Change and Storytelling
    Steve Banhegyi shares narrative medicine insights, comparing traditional and contemporary medicine approaches ...read full article

  84. THE DARK SIDE OF LEADERSHIP
    An exploration of unsavoury leadership characteristics that may be difficult to spot, and can cause lasting harm to organisations.......One of the worst combinations is the narcissistic, sociopathic, Machiavellian type - wolves in sheep's clothing, able to charm, deceive at will.... ...read full article

  85. Story Medicine
    Story has healing properties, as this article shows......... ...read full article

  86. Writing as Healing
    How the act of writing becomes an act of healing .... ...read full article

  87. Knowing your Business by Sticking to your Glue
    Dr Walter Willies introduces his provocative notion of 'narrative glue', examining knowing what you own, owning what you mean to do, what you do next is who you are, and the stories to which you stick and the stories that stick to you make you who you are. ...read full article

  88. Eight Archetypes to Live By: moulding the character in our life story
    As we live our lives, develop, we can tap into the resource our distant memories (collective unconscious), 'write' our life stories in new ways. Archetypes are a part of this. We can use theses archetypes to get to grips with our shadow side, lighten them. And balance our dark and light sides. ...read full article

  89. Gratitude Versus Greed and a Rich Life
    Gerhard van Rensburg's article fits into our values, virtues and vices category. He discusses gratitude 'which lies at the very heart of ethics' and quotes research into the positive benefit to our well-being of having an attitude of gratitude ...read full article

  90. Leadership, Being Different, and the Desert Fathers
    Gerhard van Rensburg calls on leaders to rise above the moral crisis in society, and it's impact on workplace practices. We can learn the power of solitude from the Desert Fathers. ...read full article

  91. Mirror, Lens and Window: keeping a journal
    The cognitive and emotional benefits of regular journaling is a practice well worth Not specified ...read full article

  92. How do organisations become virtuous?
    Using story and anecdote, the authors examine disconnects that occur when organisations don’t live up to their espoused values. They go beyond values profiling, and without making light of obstacles likely to be faced, they offer clues to converting values to character virtues. A way in which organisations can aim at becoming ‘virtuous’. ...read full article

  93. Paradoxically Nothing is Impossible, Outside is Inside, the Secular is Sacred
    Adapted from a sermon given by Peter Fox. Addresses the enlightening mature of paradox as a right brain mechanism to help us move from the murky to the clear Engagement with paradox is a means to develop virtues. Organizational virtues can manifest as a zeitgeist, a motivating spirit or climate ...read full article

  94. BEING IN THE LOVE ZONE
    Part of a series of articles on organisational virtues, an article dealing with the subject of LOVE as a corporate virtue. Written by Graham Williams and Peter Fox ...read full article

  95. The Da Vinci Virtue of Corporalita: integration of body, mind and spirit
    Wriiten by Graham Williams and Peter Fox, giving an understanding of, and ways to develop the Leonardo da Vinci virtue of integrating body, mind and spirit ...read full article

  96. The Life, thoughts and works of Leonardo Da Vinci
    From da Vinci's frailties and genius, a look at how his life and works carry for us left and right brain virtues that apply today. At both the individual and collective levels. ...read full article

  97. A Case Study in Developing Organisational and Individual Values: G-Wiz
    Description of the journey to become values-driven, a virtuous organisation. Methodologies and techniques used, lessons learnt, outcomes achieved. A process that works at the company, department and team levels. ...read full article

  98. Fear Conquers Love
    Workplaces can be fearsome places, where negative and dysfunctional behaviours abound. What are your options? ...read full article

  99. Lessons in Onboarding
    In HR circles, there is lots of talk accompanying the talent management issue, and onboarding is one subject high on the list. Here is our take on onboarding ... ...read full article

  100. The Peacock's Tail: one hundred eyes
    We celebrate the posting of our 100th Member's Archive article, and look at the meaning of this magic number ...read full article

  101. Why do bad things happen to good organisations?
    It's inevitable that sudden, surprising, unforeseen bad things happen - no matter how good the organisation's intentions. Why? What response is needed? ...read full article

  102. What's the story about stories?
    Martin Lee, from the UK Association for Qualitative Research gives a perspective for researchers on story in the worlds of advertising, marketing and branding. Autumn 2013 edition of AQR’s [indepth] ...read full article

  103. An interview by Marcella Bruner, Editor of Leadership and Change Magazine
    Graham answers questions about our new eBook The Virtuosa Organisation: the importance of virtue for a successful business ...read full article

  104. Putting Proper Balance into the Balanced Scorecard
    Written for The Green Times, this article points to a different way of doing business, the basis of our new eBook The Virtuosa Organisation ...read full article

  105. When Grandpa is Also the CEO: resolving differences in family-owned businesses
    Using true stories Barney Jordaan comprehensively covers the destructive nature of conflicts, disputes and relationship distress in family businesses. He offers and explains the resolution options available through competent mediatio ...read full article

  106. Adidas and Puma: a case study of sibling rivalry
    A look at the the rivalry between Puma and Adidas, and the dynamics at play in the Dassler family from a psychometric point of view ...read full article

  107. Are Family Owned & Run Businesses Destined to Fail or Succeed?
    Mike Visagie of Lumina Learning explores the dynamics of family businesses, and outlines Lumina tools that can be brought to bear ...read full article

  108. Predicting Where Business Is Heading
    A look at key areas of attention for business over the last 50 years, and opinion on what comes next ... ...read full article

  109. Is Neuroscience a no - brainer?
    Neuroscience is the latest, greatest thing to hit the business community. Brain-based leadership and brain-based coaching are 'in'. Is all the enthusiasm warranted? ...read full article

  110. 4 Ways Leaders Lead by Employing Virtue-Clusters
    Leaders need to respond to unexpected happenings, address strategic issues, craft a future, forge connections. This article shows how virtue-sets may be employed to improve leader effectiveness ...read full article

  111. THE MULTI-DIMENSIONAL ASPECT OF COMMUNICATION
    Master communicator Ana Garcia shares her communications journey and insights. A timely article in a highly-connected world ...read full article

  112. Using African Dilemma Tales in Change Management
    Steve Banhegyi explains how the participative process of African Dilemna stories capture audiences/ subjects, and result in them coming up with solutions for the future, which they own ...read full article

  113. Business Story-telling is not about Hero's Journeys
    Indranil Chakraborty who hails from Goa, India, teaches on the simplifying of business story, arguing that complexity and strict formatting is not necessary. In his article he shares a great example ...read full article

  114. Send in the Clowns
    The clown archetype speaks to us of comic relief, laughter therapy, self sacrifice. Clowns Without Borders is an organisation that embodies those values ... ...read full article

  115. Executive Coaching and the Development of Virtues
    Transcript of a talk given to South African College of Applied Psychology November 2014 ...read full article

  116. Agility Ability
    In a world of uncertainty, change and black swans, organisations need coping mechanisms. This then is the new AA - when we break our addiction to the same patterns of response and develop our agility ability ...read full article

  117. Silver Coins: the Parable of the Virtuous Business
    Written for Southern Cross, Southern Africa's Catholic Weekly newspaper (http://www.scross.co.za) the parable of the good Samaritan is looked at for lessons for business that go beyond 'mere' ethics. ...read full article

  118. Attention Matters: Technology Overload
    Linda Ray draws on neuroscience to look at how technology overload is changing our brains, and how we must adapt to stay on top of it - by developing 'attentional intelligence'. ...read full article

  119. Fake Authenticity
    Authenticity is 'in' for leaderships books, business schools. There is a need to evaluate very carefully what is actually meant by authenticity and how it may be developed, used and misused ...read full article

  120. Virtues or Vices in Business: guess which way the scales are tipping?
    A look at the state of play, at the things that business has been doing (good and bad) as the world (societies and the environment) seems to exhibit increasing fragile ...read full article

  121. Focusing on Focusing
    As part of a series for Leadership and Change Magazine, this article looks at the What and Why and When, And How and Where and Who of focus in business ...read full article

  122. Lotus Seeds: emerging models of virtuous organisations
    And the good news is: from the East and from the West new models of virtues-driven organisations are appearing. Published by Human capital review April 2015 ...read full article

  123. ENLIGHTENED ETHICS EXECUTION: Part 1
    In this article for Human Capital Review we show that a rules-based approach to the introduction and maintenance of ethical behaviours in organisations is insufficient ...read full article

  124. Enlightened Ethical Execution: PART 2
    Written for Human Capital Review we show how to incorporate behavioural science and spiritual dimensions into organisational ethics practices, offering implementation suggestions ...read full article

  125. Reflections on Beekeeping and Hivemind
    Steve Banhegyi has contributed a metaphor story that will trigger lots of thought and insight about your own organisation ... ...read full article

  126. CONTEMPLATING THE CLING FACTOR
    Produced for Loyalty 360 (the USA loyalty marketer's association) this is a different take on customer loyalty thgeory and practices. Ultimately true, lasting loyalty is gained by organisations with a higher purpose, operating from a basis of virtues ... ...read full article

  127. A Right to Story: stories are an essential social prescription in the process of healing challenging inequality in healthcare and education
    Eli Anderson argues that the power of story enables healing for patients, staff and students in a neurorehabilitation context ...read full article

  128. A Question of Work - never on a Sunday?
    Can we take a 'positive work ethic' too far? How do we achieve balance? Does the 7th Stephen Covey habit of effective people (sharpening the axe) serve the right purpose? Can work really have meaning and purpose? ...read full article

  129. The Story Entrepreneur
    Dr Petro Janse van Vuuren walks us through the patterns and purposes of story, how to be different and become a story entrepreneur, and the resources she offers to achieve this ... ...read full article

  130. LIVED STORIES OF CHANGE
    Using the Humans of New York photographic phenomenon as a springboard, Suzanne Tesselaar explains how to co-create change in organisations using 'lived stories' ...read full article

  131. Welcome to the New World of Virtuous Organizations
    CEO of the Institute of Inspired Organizational Cultures, Gerry Wagner, PhD reports on a conversation with Graham Williams that encapsulates virtuous organisations ...read full article

  132. Culture as Character: A Concept Worth Considering?
    Viewing culture as character (traditionally reserved for indivisuals) can be a useful exercise ........ ...read full article

  133. Two Monks, Wood and Wasi Help Assess King IV
    There are significant differences between King III and the Draft King IV, in the spread of application to small businesses and NGOs, the spread of scope (more on sustainability) ..... We look at positives, negatives, neutral areas .... ...read full article

  134. AFRICAN STORY AND BUSINESS SUCCESS
    Celebrating African story in two parts: (1) Africa is steeped in story, and (2)African stories in business ...read full article

  135. Opening Our Hearts to Happiness
    In the Ancient Wisdoms series, a look at the value of happiness in the workplace and a guide to attaining individual happiness ...read full article

  136. TAP INTO WISDOM TO GUARANTEE YOUR ORGANISATION’S SUSTAINABILITY
    An outline of FROM THE INSIDE OUT: the hyman dynamics of sustainability by Graham williams with David Rosenstein ...read full article

  137. REMOVING NUMBER ONE
    Steve Banhegyi shares with us about the seldom -mentioned addictiveness of power ... ...read full article

  138. WHY AM I HERE?
    In an age of raised consciousness, many are seeking their higher purpose ............ ...read full article

  139. KING SPREADS ITS WINGS
    The King IV Report, South Africa's corporate governance 'bible', comes into effect in 2017. New aspects include fewer principles, integrated thinking, sustainability/ regeneration focus, inclusion of SOEs, SMEs, NGOs ....... There are benefits to be had ...read full article

  140. THE ARRIVAL OF SPIRITUAL GOVERNANCE
    We are entering an age of governance. Corruption, unethical behavior and the erosion of trust necessitates this shift. We need to regenerate broken parts of our environment, society and economy. ...read full article

  141. The Enemy Within
    Why do we do bad things when we would rather do good? An article contributed by Rev Peter Fox ...read full article

  142. DOES STORY HAVE A HIGHER PURPOSE?
    In an era where chaos seems to abound, environmental and social destruction is unabated, conversations and debates are rude and divisive, can story play a healing role? ...read full article

  143. An Elephant in the Office: Workplace Communities of Love
    Hardnosed business leaders consider love to be a soft, uncomfortable topic that doesn't belong in the workplace. Yet it is our highest virtue and greatest human need! ...read full article

  144. When a pat on the back is worth more than a pay rise
    Intrinsic motivation trumps extrinsic motivation (although this also has its place). Cath Everett produces compelling research and case studies ...read full article

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