Graham Williams, CMC, B.Com Hons, B.A. is a certified management consultant and executive master coach, thought provoker, speaker and author who has worked in over 40 countries and many sectors around the world. An essential component of his ‘motivational fingerprint’ is to overcome severe organisational blockages by installing creative, healing solutions – from concept to implementation. Special interest areas are building resilience, and embedding character virtues and sustainability practices in organisational culture. He makes use of narrative, anecdote and metaphor as critical contributors to successful business interventions. Graham comes from humble beginnings, grew up in Woodstock, Cape Town, began his academic career after marrying and while raising a family , and believes strongly in finding practical solutions to challenges. Prior to launching his own business, while with Shell, He conducted customer service studies at AT&T Universal Card, Agway, Fedex, Disney World, Duke Power, Thames Water Board, LL Bean, Pepsi, The Ritz-Carlton Hotel Group, MIT. He developed the first Motorway Service Area in South Africa, the first multi-task Customer Contact Centre in the Shell Group, the first margin-management, price-elasticity system for Shell UK, and served as a
member of the re-engineering team.
Alan Sousa Caires, Owner and Managing Editor, Management Today journal: I highly recommend Graham both as a consultant and as a trainer. He brings that something different, something extra, to the training room and workplace and has an ability to work and engage with people in a creative and innovative way that produces immediate and lasting results.
David Taylor, former CEO, Auto Carriers: From analyses through diagnosis, preparation, execution and review Graham brings to his consulting interventions considerable passion, expertise and wisdom
John Griffin, Director, High Chem East Africa, Nairobi: Graham Williams is a highly talented at working with a client to identify customer focussed needs and then to plan and support the implementation and transformation program. I have worked with him on several projects, and have particularly valued his input in cross-cultural work.
Jonathan Jacobson, MD, Metropolis Design: Fantastic. In a word that’s how I describe Graham’s executive coaching prowess. Supported by unerring intuition for both content and pace, he has a gentle yet no-nonsense way of creating space for creative exploration and encouraging clients to be themselves, confront issues, push their boundaries and arrive at clarity.
I don’t think that I know it all. Years of experience in the business world allows me to offer a comprehensive range of knowledge and skills. I am continuously exploring, discovering, learning, sharing, widening my range of applications.
A disciple arrives late one morning, and upon being asked the reason by his guru, explains: “The river I cross each day is in flood and there is no bridge and no boat”.
“So how did you get here?”
“I decided that because you are my god and inspiration and all-knowing teacher I would meditate on you. This I did chanting over and over again “Guru, guru, guru……I was then able to walk across the water”.
The guru was impressed. “I didn’t know this about myself ” he thought, and after his student left he went down to the river and stepped into it chanting: “Me, me, me…” and sank like a rock.